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HEYI Building NO.63-1 Yu Shi Road, Economic and Technologic Development Zone, Quanzhou, Fujian, China

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  Solutions for Simple Faults

Simple FaultsAnalysis Solutions
Panel cannot give a alarm phone call

1.no arming

2.not set alarm phone

3.installation distance is too far away from the wireless detectors

4.not enroll wireless accessory 

1.to arm

2.to reset alarm phone

3.to adjust detectors’ installation site

4.to enroll again 
Remote controller doesn’t work 

1.not enroll remote controller

2.low battery power

1.to enroll again

2.to change the battery
One long “Di”/15s and it shows low power in one of zones1.low battery power of wireless detector1.to change the battery
Wireless detectors are  often triggered wrongly1.the installation site doesn’t conform with right condition1.to change a right installation site
It doesn’t call or send SMS to users when alarm happens 

1. not insert SIM card

2.weak GSM signal

3.copper sheet of SIM card is scratched

4. not set alarm number

5. no enough amount of SIM card

1.insert SIM card

2.change to a place with strong GSM signal

3.change a new normal SIM card

4.reset alarm number

5.charge SIM card’s account
No any recording prompts when alarm happens1.not record alarm voice1.to record the alarm voice again
Wired siren doesn’t work

1.bad contact

2.wrong connect with polarity

1.connect again

2.connect BELL to positive side GND to negative side
Panel always shows zone faults

1.wrong connection or bad connection

2.zone does not connect  with 2.2k resistance when setting zone triggered way as end of line

1. check up whether screw are tightened or not

2.connect a 2.2 resistance in the zone interface
Panel does not prompt when user dials to panel Ring bell function is closedOpen ring bell function