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How to Reset Alarm System
May 23, 2018

How to Reset Alarm System --HEYI W20 WiFi Home Alarm System


 Delete all wifi network of W20 to restore the factory settings, the host operation process:

 

  1. Turn off the W20 all the power.

 

2. Turn on the power, within 15 seconds, long press the "enroll" key and "WIFI configuration" , the LED becomes purple and long bright, said into the engineering mode, (If not turn to purple, repeat the operation)

 



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3.and then short press enroll button ,The LED lights turn white, said the recovery engineering factory mode, wait for 10s ,The LED light turn purple

 

 


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4. Short press the "WIFI configuration" key ,hear two DI, to exit the engineering mode, and then re-connect the device process



图片3.png 

 

 

 

The W20 WIFI can not connect solution

1. change Another router to try, WIFI encryption mechanism: WEP / WAP-PSK / WPA2-PSK, WIFI Frequency range: 2.4G

2. Restart the router

3. Supports most personal routers, but only supports 2.4GHz WiFi

4. The encryption mode must be WEP / WAP-PSK / WPA2-PSK, and does not support WEP and EAP 802.1x authentication.

5. Can not support the need for web authentication network

6. Router set up a hidden SSID, you need to manually set the static IP, binding MAC address and other router advanced features can not connect

7. Intranet block 9000-9100 port

 

 

 

Delete all the accessories and the connection ( factory setting!)

When power on, within 15s ,hold the first and third button for a while, till the w20 host prompt two short   di. Then it is recovery to factory.




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